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444 produtos
  • Benjamin Graham On Investing

    Graham,Benjamin; Klein,Rodney G

    'They laid out a road map for investing that I have now been following for 57 years. There's been no reason to look for another.' -Warren Buffett, on the writings of Benjamin Graham Legendary investing author and philosopher Benjamin Graham lived...

  • Toyota Culture

    Hoseus,Michael; Liker,Jeffrey K

    Winner of the Shingo Prize for Research and Professional Publication, 2009 The international bestseller The Toyota Way explained the company's success by introducing a revolutionary 4P model for organizational excellence-Philosophy, People, Process,...

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  • Spin Selling


    Argues that large-scale sales requires different strategies than small-scale sales, and tells how to explain benefits, prevent objections, identify customer needs, and make effective closings

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  • Toyota Talent - Developing Your People The...

    Liker,Jeffrey K.; Meier,David P.

    Toyota doesn't just produce cars; it produces talented people. In the international bestseller, The Toyota Way, Jeffrey Liker explained Toyota's remarkable success through a 4P model for excellence-Philosophy, People, Problem Solving, and Process....

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  • Starbucks Experience - 5 Principles For...

    Michelli,Joseph A.

    This title offers a rich mix of ideas for businesses that want to learn how to apply the secret behind Starbucks' phenomenal vision, creativity, and leadership within their company and in their field. The book's step-by-step strategies build upon the...

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  • The Disney Way

    Capodagli,Bill; Jackson,Lynn

    Though four simple words, this carefully crafted credo lies at the heart of Walt Disney’s enviable empire and has led The Walt Disney Company to prosperity for decades. As foremost experts on Disney, authors Bill Capodagli and Lynn Jackson return...

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  • Hard Goals


    'Ever felt like you weren't reaching your goals as fast as you would like? HARD GoalsK shows you how to change your thinking and get on the path to tremendous achievement!'--Marshall Goldsmith, world-renowned executive coach and author of the New...

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  • The Warren Buffett Philosophy Of Investment


    Many books have been written about Warren Buffett’s value-investing strategy, and volumes more have been written about becoming a top-tier value investor. Even so, no one can touch the success Warren Buffett has achieved. Why? In this revealing...

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  • Predictable Prospecting - How To Radically...

    Donovan,Jeremey; Tyler,Marylou

    If your organization’s success is driven by B2B sales, you need to be an expert prospector to successfully target, qualify, and close business opportunities. This game-changing guide provides the immediately implementable strategies you need to build...

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  • YouTube Marketing Power - How To Use Video To...


    Grab YOUR share of YouTube's BILLIONS of daily viewers YouTube is one of the world's most popular websites--which makes it one of the best marketing tools on the planet. Jason G. Miles, the author of Pinterest Power and Instagram Power, shows you how...

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  • Toyota Kata


    'Toyota Kata gets to the essence of how Toyota manages continuous improvement and human ingenuity, through its improvement kata and coaching kata. Mike Rother explains why typical companies fail to understand the core of lean and make limited...

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  • Taiichi Ohno's Workplace Management


    COMMEMORATING THE 100th BIRTHDAY OF TAIICHI OHNO Businesses worldwide are successfully implementing the Toyota Production System to speed up processes, reduce waste, improve quality, and cut costs. While there is widespread adoption of TPS, there is...

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  • The Presentation Secrets Of Steve Jobs - How...


    Celebrating the inspiring life and vision of Apple s game-changing CEO, The Presentation Secrets of Steve Jobs has become the essential go-to guide for top-level executives, middle managers, organizational speakers, startup entrepreneurs, and pretty...

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  • Service Fanatics

    Merlino, James

    THE PROVEN MODEL FOR DRIVING POSITIVE ORGANIZATIONAL CHANGECleveland Clinic has long been recognized for driving some of the best clinical outcomes in the nation, but it was not always a leader in patient experience. There was atime when this revered...

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  • Think Like Zuck


    Wall Street Journal Bestseller Make Your Mark in the World with the Five Success Principles of the World-Changing Social Media Site If Facebook were a country, it would be the third largest in the world. Facebook accounts for one of every seven...

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  • Mba In A Nutshell: The Classic Accelerated...


    Master MBA key concepts without stepping foot in a classroom Save yourself the thousands of dollars it cost for an MBA education. Dr. Milo Sobel presents core concepts taught in prestigious MBA programs such as Harvard, Wharton, and Stanford--without...

  • The Mckinsey Engagement

    Friga, Paul N.

    The third volume in the internationally bestselling McKinsey Trilogy, The McKinsey Engagement is an action guide to realizing the consistently high level of business solutions achieved by the experts at the world’s most respected consulting...

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  • Strategic Database Marketing 4e - The...


    Use the latest digital technologies for lifelong customers and repeat sales 'Arthur Middleton Hughes is database marketing's Great Explainer. He has a unique gift for taking complex subjects and breaking them down in ways people can easily...

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  • The Employee Engagement Mindset - The Six...


    When it comes to employee engagement, Timothy R. Clark goes where no one has gone before. One of today's leading experts on the subject, Clark reveals that the business world has been focusing on only half the question-namely, the organization's role...

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  • Open Source Leadership: Reinventing...


    *** A Wall Street Journal bestseller *** From taxi rides, hotel stays, car driving, to communicating and paying, everything we knew as normal has changed beyond recognition. To lead effectively in today's brave new world, you have to question...

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  • Super Service: Seven Keys To Delivering Great...

    Gee, Val; Gee, Jeff

    Don't just give them customer service. Give them Super Service! For more than a decade, customer service professionals have turned to Super Service for the very best advice on dealing with demanding, dissatisfied, and downright difficult customers....

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  • Innovate The Pixar Way

    Capodagli,Bill; Jackson,Lynn

    Praise for Innovate the Pixar Way: 'This tremendous book brings the magic and genius of Pixar to the page and lets us in on the secrets and intuitive synergy of such a successful company.' -- Stephen R. Covey, author of The 7 Habits of Highly...

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  • Business Thought Leaders From India - The...

    Crainer,Stuart; Dearlove, Des

    The World's Leading Business Minds on Today's Most Critical Challenges The most innovative ideas from the Thinkers50 India now produces a disproportionately high percentage of the business world's most influential thinkers. As globalization...

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  • Lean Six Sigma Demystified

    Arthur, Jay

    Your LEAN and mean guide to Lean Six Sigma Ready to implement better, faster, cheaper, more-profitable processes in your organization? Lean Six Sigma Demystified, Second Edition, shows you how to use proven techniques for simplifying, streamlining,...

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  • The Toyota Way To Continuous Improvement

    Liker, Jeffrey K.; Liker, Jeffrey K.; Liker,Jeffrey K.; Franz,James K.

    Building upon the international bestselling Toyota Way series of books by Jeffrey Liker, The Toyota Way to Continuous Improvement looks critically at lean deployments and identifies the root causes of why most of them fail. The book is organized into...

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  • Unlock Behavior, Unleash Profits - Developing...

    Braksick, Leslie Wilk

    This book gives away tools and methods used by the largest behaviorally based management consulting firm in the world-CLG ( It is filled with client stories, case studies, testimonials, and-most importantly-the secrets to what has led to...

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  • The New Age of Innovation: Driving Cocreated...

    Prahalad,C. K.; Krishnan,M. S.

    Named one of the 'Best Books on Innovation, 2008' by BusinessWeek magazine From the greatest minds in business today comes a groundbreaking new blueprint for executing the next stage of customer-created value. C.K. Prahalad, the world's premier...

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  • Leadership In Asia - Challenges,...

    Ulrich, Dave

    AN INSIDE LOOK AT THE STRATEGIES USED TO BUILD LEADERSHIP IN ASIA Bestselling author of Results-Based Leadership In Leadership in Asia, BusinessWeek's number one Management Educator, Dave Ulrich, brings together a powerhouse team of contributors to...

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  • Finance For Nonfinancial Managers, Second...

    Siciliano, Gene

    AN INTRODUCTION TO FINANCIAL REPORTS--WITH NEW TACTICS FOR BUDGETING AND PINPOINTING KEY FINANCIAL AREAS Financial decisions impact virtually every area of your company. As a manager, it's up to you to understand how and why. Finance for Nonfinancial...

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  • The Apple Experience


    Rounding out his Steve Jobs/Apple trilogy, Carmine Gallo reveals the iconic brands five steps of service that all customer-facing employees follow to engage customers in a retail setting: Approach, Probe, Present, Listen, End with a fond farewell.

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  • The Social Media Strategist - Build A...


    Build a powerful social media strategy to increase buzz-and the bottom line 'Whether you're Fortune 500 or a small business owner, if you're looking for success in this field, you owe it to yourself to read this book.' -George G. Smith Jr., Social...

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  • Perfect Phrases For Customer Service -...


    THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME You've heard it a million times: 'The customer is always right.' But let's face it--sometimes the customer is misinformed, confused, or downright difficult. The ability to handle such customers is...

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  • The Why Of Work: How Great Leaders Build...

    Goldsmith,Marshall; Ulrich,David; Ulrich,Wendy

    THE NEW YORK TIMES, WALL STREET JOURNAL, AND USA TODAY BESTSELLER! ADVANCE PRAISE FOR THE WHY OF WORK: 'Principled, timely, and engaging, The Why of Work teaches that building a culture of abundance and common purpose is essential to organizational...

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  • Speak Up, Show Up, And Stand Out: The 9...

    Malandro, Loretta

    MASTER A NEW WAY OF COMMUNICATING TO BUILD INFLUENCE AND ACHIEVE UNPARALLELED SUCCESS Speak Up, Show Up, and Stand Out provides the rules for exemplary business communication. This lean and effective guide isn't just about choosing the right words;...

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  • Surviving The Toxic Workplace: Protect...


    Proven techniques for dealing with workplace issues successfully Do you dread going to work? Dealing with pestering coworkers, unmanageable managers, angry clients can take its toll on your job performance. And in these difficult economic times, no...

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  • F-Commerce Handbook

    Chaney, Paul; Marsden, Paul

    The 10 Secrets to Selling on the World's #1 Social Network Facebook is the perfect tool for reaching out to customers. Now, you need to take the next step and make it pay by selling on Facebook. The f-Commerce Handbook shows you how. From the...

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  • Digital Leader: 5 Simple Keys To Success And...

    Qualman, Erik

    Digital Leaders are Made-Not Born 'Fail forward, fail fast, fail better is a winning concept from Qualman's latest book, Digital Leader.' -- Tony Hsieh, New York Times bestselling author and CEO of, Inc. 'People with a passion for...

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  • Grow Wherever You Work

    Barsh ,Joanna

    Powerful, unvarnished advice for growing through the work challenges all aspiring leaders faceThe business world is full of catchphrases: follow your passion; think positive; be authentic; suck it up; take risks; network. All well-intentioned, but...

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  • What Would Steve Jobs Do?


    Lead and Succeed Like the World's Greatest Business Innovator There's no accounting for Steve Jobs's mind. He just didn't think the way the rest of the world does. Regarded by many as the most innovative and influential business leader of our time,...

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  • What Would Drucker do Now?


    An in-depth look at today s most pressing business issues through the eyes of Peter Drucker the father of modern management Channeling Peter Drucker to tackle some of this century s most difficult topics, What Would Drucker Do Now? is a veritable...

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  • The Essential Wooden: A Lifetime Of Lessons...

    Wooden, John

    The acclaimed guide to leadership excellence and competitive success from one of America's greatest coaches: John Wooden 'Talent to spare, or spare on talent,' Wooden writes, 'a leader's goal remains the same, namely, getting the very best out of the...

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  • The 10 Essentials of Forex Trading

    Martinez,Jared F.

    Trading the Forex Market can be exciting, adventurous, and financially rewarding. It can also be disastrous for those who are unprepared for its rhythms and movements. Now, Jared F. Martinez, one of the foremost experts in currency trading, draws...

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  • Toyota's Supply Chain Management

    Iyer,Ananth; Seshadri,Sridhar; Vasher,Roy

    The Toyota Production System is the benchmark used throughout the world for lean thinking. Now you can model your own processes after those of the company that wrote the book on supply chain management. Written by two experts on the subject, along...

  • Unlearn: Let Go Of Past Success To Achieve...


    The transformative system that shows leaders how to rethink their strategies, retool their capabilities, and revitalize their businesses for stronger, longer-lasting success. There's a learning curve to running any successful business. But once you...

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