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Resultados para: crm

105 produtos
  • Guia de Implementação de Marketing de...

    Madruga,Roberto

    (1)

    (3091430)

    Este livro vem suprir a carência de publicações em língua portuguesa a respeito do tema gestão do relacionamento com clientes. Portanto, é uma obra inédita no Brasil por unir o Customer Relationship Management (CRM) ao marketing de relacionamento. O...

  • Os 100 Erros do Crm: Mitos, Mentiras e...

    Reinares,Pedro
    (1915097)

    'Os 100 Erros do CRM - Mitos, Mentiras e Verdades' apresenta uma visão pragmática e inovadora das relações existentes entre as teorias, os princípios fundamentais e as estratégias do marketing de relacionamento e sua conseqüente aplicação prática....

  • e-book

    Salesforce CRM Admin Cookbook.

    GOODEY,PAUL
    (10064708)

    Salesforce CRM is a market-leading customer relationship management (CRM) application that is accessed over the internet. This application greatly enhances a company's sales performance, improves customer satisfaction, and provides a robust customer...

  • e-book

    Salesforce CRM - The Definitive Admin...

    GOODEY,PAUL
    (9472957)

    Learn how to successfully administer, build, and manage Salesforce CRM and Salesforce mobile solutions using real-world and best practice techniquesAbout This Book• See the latest best practice Salesforce administration principles, gain real-world...

  • e-book

    CRM For Dummies

    Helgeson, Lars
    (9729702)

    Save time, save money, and grow your business with more effective CRM CRM For Dummies is the small business leader's guide to managing customer interactions. Customer relationship management is a critical part of any business, and it encompasses...

  • e-book

    CRM at the Speed of Light, Fourth Edition

    Greenberg,Paul
    (7391503)

    Social CRM is critical to business success in today'apos;s hyper-connected environment. Customers'apos; expectations are so great and their demands so empowered that a Social CRM strategy must be built around collaboration and customers engagement,...

  • e-book

    CRM - Redefining Customer Relationship...

    Peel,Jeffrey
    (3081330)

    In CRM, Jeffrey Peel defines Customer Relationship Management in a radical new way by putting communications at the center. In the past, CRM was mostly about the technology, not about the customer. In this book, Peel talks about a new ethos that is...

  • e-book

    Crm Book of Secrets - 16 Things You Need to...

    George Holcomb
    (9451615)

    In this ebook, you'll find helpful tips on CRM and what it has done for consumers, how to implement CRM in your company, the benefit of implementing CRM, little known secrets for fixing the flaws of CRMs and much more.GRAB A COPY TODAY!

  • e-book

    Oracle CRM On Demand Reporting

    Lairson,Michael D.
    (8035805)

    Your One-Stop Guide to Oracle CRM On Demand ReportingPlan, build, and distribute data-rich business intelligence reports with ease. Oracle CRM On Demand Reporting details the entire report-building process and explains how to use the powerful...

  • e-book

    Salesforce CRM - The Definitive Admin...

    Goodey Paul
    (9594934)

    This book is for administrators who want to develop and strengthen their Salesforce CRM skills in the areas of configuration and system management. Whether you are a novice or a more experienced administrator, this book aims to enhance your knowledge...

  • e-book

    Oracle CRM On Demand Administration...

    Rao Padmanabha; Sundaram Venkatesan
    (9787692)

    This book is packed with real world examples that cover the design and discipline of the software and service of CRMOD. If you are a CRMOD Administrator, business analyst, or an integration specialist looking forward to implementing CRMOD in your...

  • e-book

    Oracle CRM On Demand Combined Analyses

    Lairson,Michael D.
    (3165654)

    Master the Combined Analysis Tools in Oracle CRM on DemandDrive better decision-making across your enterprise using the reporting and analysis techniques in this Oracle Press guide. Through clear explanations and detailed case studies, Oracle CRM on...

  • e-book

    vtiger CRM Beginner'apos;s Guide

    Rossi Ian D.
    (8340313)

    This book covers the basics of installing and using a CRM system, explaining how to implement vtiger's powerful features for your business, adding extensions, plug-ins, and theming. It provides a step-by-step guide to installing, configuring, and...

  • audio livro

    CRM Talk

    (ubook-171571)

    Analysis of the latest CRM industry news. Discussions about CRM best practices and how to succeed with CRM.

    R$ 24,90
    (Assinatura Mensal com Conteúdo Ilimitado)
  • audio livro

    CRM Rocks

    (ubook-169759)

    The Dynamics CRM Talk Show

    R$ 24,90
    (Assinatura Mensal com Conteúdo Ilimitado)
  • audio livro

    CRM Audio -- The Microsoft Dynamics CRM...

    (ubook-123987)

    In this rountable style podcast, Joel Lindstrom, George Doubinski, and Shawn Tabor discuss all things Dynamics CRM. We discuss whats new, as well as best practices to get more out of your Dynamics CRM deployment.

    R$ 24,90
    (Assinatura Mensal com Conteúdo Ilimitado)
  • audio livro

    CRM Conversations

    (ubook-166915)

    CRM is a worldwide organization committed to starting and sustaining movements of committed followers of Jesus. We seek spiritual depth and innovative strategies that pioneer new ground among the unreached and unchurched, bring transformation among...

    R$ 24,90
    (Assinatura Mensal com Conteúdo Ilimitado)
  • e-book

    Salesforce CRM - The Definitive Admin...

    Goodey Paul
    (9498319)

    A practical guide which will help to discover how to setup and configure the Salesforce CRM application. It offers solutions and practical examples on how to further improve and maintain its functionality with clear systematic instructions. Being...

  • e-book

    Salesforce CRM - The Definitive Admin...

    Goodey Paul
    (8297564)

    A practical guide through which you will discover how to set up and configure the application. Along the way, you will also be presented with solutions and real-life examples on how to further improve and maintain its functionality with clear...

  • e-book

    Oracle CRM On Demand Deployment Guide

    Saenger,Jeff; Koehler,Tim; Peters,Louis
    (3076520)

    Master Oracle CRM On Demand Foster long-term customer relationships and accelerate productivity using the proven strategies and best practices in this Oracle Press guide. Oracle CRM On Demand Deployment Guide shows how to set up, customize, and...

  • e-book

    Salesforce CRM Admin Cookbook

    Goodey Paul
    (9492261)

    This book is written in a Cookbook-style format and provides you with immediately useable recipes that extend the functionality of Salesforce CRM and solves real-world problems encountered within the Salesforce CRM application.The recipes in this...

  • e-book

    Oracle CRM On Demand Embedded Analytics

    Lairson,Michael D.
    (7392317)

    Link and Embed Oracle CRM On Demand ReportsIntegrate business intelligence directly into day-to-day business processes by presenting analytic reports to end users in applications. Oracle CRM On Demand Embedded Analytics shows you how to link and...

  • e-book

    Building Dynamics CRM 2015 Dashboards with...

    Ivie Steve
    (9454710)

    This book is intended for all Dynamics CRM 2015 users-administrators, managers, business analysts, or report writers who are new to creating dashboards using Power BI and Dynamics CRM. It would be helpful to have a basic knowledge of the Dynamics CRM...

  • e-book

    Oracle Siebel Crm 8 Installation and...

    Alexander Hansal
    (8296272)

    This book provides a practical, hands-on experience. Chapter by chapter, a Siebel CRM self-study environment is created which can be used to follow the examples described in the book to explore the Siebel functionality. The book ensures that you...

  • e-book

    Microsoft Dynamics Crm 2011 - Dashboards...

    Aucoin,Mark
    (8329332)

    Microsoft Dynamics CRM 2011: Dashboards Cookbook is packed with practical step-by-step recipes covering tasks which utilize all of the new dashboard features of Dynamics CRM 2011. If you are a developer who is excited about creating, customizing, and...

  • e-book

    Mastering Salesforce CRM Administration

    Rakesh Gupta
    (9588487)

    Learn about the Advanced Administration Certification Examination and build a successful career in Salesforce administrationAbout This Book• Build your skills and knowledge to crack the Advanced Admin Certification Examination• Leverage the advanced...

  • e-book

    Microsoft Dynamics CRM Customization...

    Tarla Nicolae
    (9595613)

    If you are new to Dynamics CRM or a seasoned user looking to enhance your knowledge of the platform, then this book is for you. It is also for skilled developers who are looking to move to the Microsoft stack to build business solution software.

  • e-book

    Microsoft Dynamics CRM 2015 Application...

    Mahender Pal
    (9456374)

    Master professional-level business application designs using Microsoft Dynamics CRM 2015 and its xRM featuresAbout This BookImplement business logic using processes, plugins, and client-side scripts with MS CRM 2015Develop custom xRM solutions to...

  • e-book

    Microsoft Dynamics CRM 2011 Application...

    Pal Mahender
    (9559567)

    'Microsoft Dynamics CRM 2011 Application Design' is a hands-on guide for beginners or intermediate users that allows you to build applications that will add value to your business. Each chapter builds on the last with added levels of complexity with...

  • e-book

    Microsoft Dynamics CRM 4 For Dummies

    Weiss,Scott; Scott,Joel; Lee,David
    (9300650)

    Customer relationship management, or CRM, is certainly a hot topic in business today. If you have a small or medium-sized business, chances are you’re already aware of all it can do for you. But with so many options and so much to think about, how do...

  • e-book

    Microsoft Dynamics CRM 2011 Reporting

    Sinay, Damian
    (9507520)

    The book is a focused and step-by-step tutorial on Microsoft Dynamics CRM Reporting capabilities. It will enable Dynamics developers to create and manage reports, know what tools to use, how to use them, and where to find the data based on how it's...

  • e-book

    Microsoft Dynamics CRM 2011 New Features

    WANG,JIAN; Liu Darren
    (8329337)

    This book is packed with practical steps and screenshots to make learning fun and addictive. You will learn to build a complete Airline Compensation Management system using Dynamics CRM 2011. If you want a focused book that gets you up-to-speed with...

  • e-book

    Microsoft Dynamics CRM 2011 Scripting...

    Nicolae,Tarla
    (9491161)

    Microsoft Dynamics CRM 2011 Scripting Cookbook is full of immediately useable recipes showing you how far you can take customization in Dynamics. While the book is structured so that each recipe can be tackled separately, for novice users it is...

  • e-book

    Microsoft Dynamics CRM 2013 Marketing...

    Chanda Sandeep; Singh,Alok
    (9696722)

    An easy-to-follow guide with step-by-step examples on implementing your marketing plan using Dynamics CRM 2013 and other marketplace solutions such as Click Dimensions and Core Motives.If you are a marketing manager, business analyst, or a CRM...

  • e-book

    Microsoft Dynamics CRM 2016 Customization -...

    Nicolae Tarla
    (9802855)

    Use a no-code approach to create powerful business solutions using Dynamics CRM 2016About This Book• Latest guide on customizing your system using various features in Dynamics CRM 2016;• Highly practical, example-rich guide that gives you power to...

  • e-book

    Microsoft Dynamics CRM 2011 Customization&...

    Benson Neil
    (9816433)

    This book is in the Enterprise certification series which means it is a hands-on guide with practical instruction, examples and all the information you will need to be successful in the exam, as well as 75 practice questions in the exam style. It...

  • e-book

    Microsoft Dynamics CRM 2016 Unleashed...

    Wolenik, Marc
    (9588137)

    Microsoft Dynamics®CRM 2016 Unleashed presents start-to-finish guidance for planning, customizing, deploying, integrating, managing, and securing every new Online and On-Premises version of Dynamics CRM 2016. Leading Dynamics implementer Marc...

  • e-book

    Microsoft Dynamics CRM 2011 Unleashed

    Sinay, Damian; Wolenik, Marc; Bhaiya,Rajya Vardhan
    (9608690)

    Microsoft® Dynamics CRM 2011 Unleashed presents start-to-finish guidance for planning, customizing, deploying, integrating, managing, and securing the newest version of Dynamics CRM. Authored by three leading Microsoft Dynamics implementers, it...

  • e-book

    Microsoft Dynamics CRM 4.0 Unleashed

    Sinay, Damian; Wolenik,Marc J.
    (2964472)

    Microsoft® Dynamics CRM 4.0 Unleashed presents start-to-finish guidance for planning, customizing, deploying, integrating, and managing Dynamics CRM in your unique business and technical environment. Authored by two leading Microsoft Dynamics...

  • e-book

    Microsoft Dynamics CRM 4.0 Step by Step

    Snyder,Mike; Steger,Jim; Brendan Landers
    (9849028)

    Whether you’re in sales, marketing, or customer service—quickly teach yourself how to get closer to your customers with Microsoft Dynamics CRM. With STEP BY STEP, you set the pace—building and practicing the skills you need, just when you need them!...

  • e-book

    Microsoft Dynamics CRM 2013 Unleashed

    Wolenik, Marc
    (9745092)

    Microsoft® Dynamics CRM 2013 Unleashed presents start-to-finish guidance for planning, customizing, deploying, integrating, managing, and securing both cloud and on-premise based versions of Dynamics CRM. Leading Dynamics implementer Marc Wolenik...

  • e-book

    Microsoft Dynamics CRM 2016 Unleashed...

    Wolenik, Marc
    (9746635)

    Microsoft Dynamics®CRM 2016 Unleashed presents start-to-finish guidance for planning, customizing, deploying, integrating, managing, and securing every new Online and On-Premises version of Dynamics CRM 2016. Leading Dynamics implementer Marc...

  • e-book

    Microsoft Dynamics CRM 4.0 Unleashed (Adobe...

    Sinay, Damian; Wolenik, Marc
    (3441998)

    Microsoft® Dynamics CRM 4.0 Unleashed presents start-to-finish guidance for planning, customizing, deploying, integrating, and managing Dynamics CRM in your unique business and technical environment. Authored by two leading Microsoft Dynamics...

  • e-book

    Microsoft Dynamics Crm 4 Integration...

    Wolenik,Marc J.; Bhaiya,Rajya Vardhan
    (2964564)

    In Microsoft® Dynamics CRM 4 Integration Unleashed , two leading experts present proven techniques, best practices, and example code for going far beyond the out-of-the-box capabilities of Dynamics CRM 4. Using these solutions and sample...

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