Artboard 33atençãoArtboard 18atualizarconectividadeArtboard 42boletocarrinhocartãoArtboard 45cartão SaraivacelularArtboard 42Artboard 23checkArtboard 28Artboard 17?compararcompartilharcompartilhar ativoArtboard 28Artboard 43Artboard 49Artboard 47Artboard 15Artboard 32ebookArtboard 22Artboard 5Artboard 25Artboard 1Artboard 42Artboard 11fecharfilmesArtboard 23gamesArtboard 4Artboard 9Artboard 6hqimportadosinformáticaArtboard 7Artboard 3Artboard 12Artboard 25Artboard 34Artboard 43Artboard 44curtirArtboard 24Artboard 13livrosArtboard 24Artboard 31menumúsicaArtboard 27Artboard 30Artboard 36Artboard 44outrospapelariaArtboard 17Artboard 6Artboard 27Artboard 30Artboard 29Artboard 26Artboard 2Artboard 20Artboard 35estrelaestrela ativorelógiobuscaArtboard 50Artboard 26toda saraivaArtboard 40Artboard 21Artboard 10Artboard 37usuárioArtboard 46Artboard 33Artboard 8seta

Resultados para: e service

Refinar por
1314 produtos
  • The Official Guide To The Toefl Test With...

    Educational Testing Service
    (9734423)

    The bestselling official guide to the TOEFL iBT(R) test, from ETS, the maker of the test! Now expanded with a fourth authentic TOEFL iBT practice test.The new Official Guide to the TOEFL(R) Test is the best, most reliable guide to the test that is...

  • Trotski - Uma Biografia

    Service, Robert
    (9701075)

    Um estudo de um dos principais líderes da história da União Soviética Neste livro magistral, Robert Service – autor de Lenin: A biografia definitiva e Camaradas: Uma história do comunismo mundial – oferece enfim uma leitura imparcial de Leon...

  • Camaradas: Uma História Do Comunismo Mundial

    Service, Robert; Robert Service

    (3)

    (8889462)

    Do autor de Lenin: A biografia definitiva, a organização e a ideologia do comunismo no mundo Em Camaradas, Robert Service inicia sua análise crítica com Karl Marx e Vladimir Lenin, passando por Mao Tsé-tung, Fidel Castro e vários outros...

  • e-book

    Official TOEFL iBT® Tests Volume 2

    Educational Testing Service
    (9437585)

    Five more authentic TOEFL iBT® tests in ebook format -- from ETS, the makers of the test!This book contains five actual retired TOEFL® test forms with authentic reading, listening, speaking, and writing questions. Each form includes an Answer Key,...

  • e-book

    E-Service - New Directions in Theory and...

    Rust, Roland T.
    (9549653)

    The advent of the era of 'e-Service,' the provision of services over electronic networks like the internet, is one of the dominant business themes of the new millennium. It reflects the fundamental shift in the economy from goods to services and the...

  • e-book

    E-Service - New Directions in Theory and...

    Rust, Roland T.
    (9664471)

    The advent of the era of 'e-Service,' the provision of services over electronic networks like the internet, is one of the dominant business themes of the new millennium. It reflects the fundamental shift in the economy from goods to services and the...

  • e-book

    Civic Service - What Difference Does it...

    Thomson,Ann Marie; Perry,James L.
    (10245928)

    The concept and practice of civic service is deeply rooted in America's past, present, and future, and has been a featured component of recent presidential agendas. Yet despite ongoing debates about the methods and values of civic service, no recent...

  • Web Service Composition

    (10261821)

    This book carefully defines the technologies involved in web service composition and provides a formal basis for all of the composition approaches and shows the trade-offs among them. By considering web services as a deep formal topic, some...

    sob encomenda
  • e-book

    E-Business Service Level Agreements -...

    Andrew Hon FBCI EIoSCM Hiles
    (9792039)

    Your customers don't care whether it is you, your ISP, ASP, or other outsourced provider who screws up - they just know they can't do business with you when they want to. All that matters is that your e-business is failing to deliver - and that you...

  • Official Toefl Ibt® Tests Vol. 1

    Educational Testing Service
    (9407321)

    These five actual retired TOEFL iBT® test forms contain authentic reading, listening, speaking, and writing questions. Each form includes an Answer Key and complete audio scripts. The TOEFL® test is the most respected English-language proficiency...

  • The Service Startup - Inovação e...

    Pinheiro,Tenny

    (1)

    (8412824)

    Quando algumas pessoas afirmam que Design Thinking está acabado, foi morto ou está preso no passado, eles revelam que não compreenderam completamente o que a expressão significa. Essas pessoas somente veem Design Thinking como uma das formas...

  • Secret Service Agents

    (10258495)

    What do Secret Service agents do besides protect the president? Find out in this book! Readers will get a short introduction to the Secret Service, including what it does and a bit of its history. Then readers will learn the job functions of a Secret...

    sob encomenda
  • e-book

    Uplifting Service

    Kaufman,Ron
    (5119362)

    A breakthrough book that will surprise, delight, and uplift you,your organization, and your team. Ron Kaufman takes you on a journey into the new world of service. Through dynamic case studies and best-practice examples, you will learn how the...

  • e-book

    Uplifting Service

    Kaufman,Ron
    (5119316)

    A breakthrough book that will surprise, delight, and uplift you,your organization, and your team. Ron Kaufman takes you on a journey into the new world of service. Through dynamic case studies and best-practice examples, you will learn how the...

  • Service And Operations Management

    (10262196)

    The purpose of this book is to provide cutting-edge information on service management such as the role services play in an economy, service strategy, ethical issues in services and service supply chains. It also covers basic topics of operations...

    sob encomenda
  • e-book

    Public Service on the Brink

    Manson,Jenny
    (5098956)

    The contributors to this book mount a robust defence of the concept and practice of public service at a crucial time for its future. They question the ill-conceived assumptions behind the endless programmes of reform imposed by successive governments...

  • e-book

    Customer Service Intelligence

    Merilynn Van Der Wagen
    (8318273)

    Customer Service Intelligence uses a wide range of management and educational theories to provide different approaches that can be incorporated as part of the customer service trainer'apos;s toolkit. Concepts such as: • emotional intelligence •...

  • e-book

    War, Religion and Service - Huguenot...

    (10271574)

    During the Glorious Revolution of 1688 Huguenot soldiers were at the forefront of William of Orange's army. Their role was an important one and they are, with justification, best remembered for this act among British historians and the public alike....

  • e-book

    Application Service Providers in Business

    Focacci, Luisa; Robert Mockler; Gartenfeld, Marc
    (9768503)

    Learn how to use Application Service Providers to enhance the future of your business!Application Service Providers in Business is a comprehensive analysis of the present ASP model and its place in business today. Business success in today’s...

  • e-book

    Uncommon Service - How to Win by Putting...

    Frei, Frances; Anne Morriss
    (9847066)

    Most companies treat service as a low-priority business operation, keeping it out of the spotlight until a customer complains. Then service gets to make a brief appearance – for as long as it takes to calm the customer down and fix whatever foul-up...

  • e-book

    Public Service Efficiency - Reframing the...

    Entwistle, Tom; Andrews, Rhys
    (9750008)

    The current economic and political climate places ever greater pressure on public organizations to deliver services in a cost-efficient way. Focused on the costs of service delivery, governments across the world have introduced a series of business...

  • e-book

    e-Study Guide for - Customer Service: A...

    Cram101 Textbook Reviews; Reviews, Cram101; Reviews, Cram101; Reviews,Cram101 Textbook
    (3707063)

    Never Highlight a Book Again! Just the FACTS101 study guides give the student the textbook outlines, highlights, practice quizzes and optional access to the full practice tests for their textbook.

  • e-book

    E-Book - Metrics for IT Service Management

    Brooks,Peter; Brooks,Peter; itSMF
    (3705120)

    The ability to organise and measure performance is a key part of the implementation of IT Service Management processes. This publication contains practical information on the provision of useful and meaningful metrics, as well as how best to use them...

  • e-book

    Transportation Service - Step-By-Step Startup...

    The Staff of Entrepreneur Media
    (9475655)

    Transportation Service shows readers how to create a revenue stream by thinking outside the traditional transportation box. Features information on how to start businesses in the areas of ride sharing, executive car service, special events, medical...

  • e-book

    Public Service Improvement - Policies,...

    (5988242)

    This is an excellent new contribution to current academic and policy debates, and will be of great interest internationally to all students, researchers, public sector managers and policy makers. The improvement of public services has become a key...

  • e-book

    Cleaning Service - Step-by-Step Startup Guide

    The Staff of Entrepreneur Media
    (9675077)

    The experts at Entrepreneur provide a two-part guide to success. First, find out what it takes to start three of the most in-demand cleaning businesses: residential maid service, commercial janitorial service and carpet/upholstery cleaning. Then,...

  • e-book

    Legendary Service - The Key is to Care

    Halsey, Victoria; Cuff, Kathy
    (7398341)

    Take Care of Your Customers--or Someone Else Will!Legendary ServiceGreat customer service is a concept organizations love to be known for. Yet most people consider the service they receive to be average, at best. Successful companies make the...

  • e-book

    Your Service Business - Earn More-Stress Less

    Tecosky, Herman (Mat)
    (3689391)

    A must-read for every service professional.* What clients really want* Under-promising and over-delivering* How to run a new business meeting* Value billing* Raising your rates* Partner...or not?* Dealing with stressIn a simple and direct manner,...

  • e-book

    Customer Service Call Center Jobs from Home

    Malibu Publishing Sharon Copeland
    (9616664)

    Call centers have been the human crossing point for years in several areas including order-taking, catalog sales, post-sale service, and telephone solicitation. With the booming of e-commerce, call centers are becoming more important since they play...

  • e-book

    Official TOEFL iBT® Tests Volume 1, 2nd...

    Educational Testing Service
    (9536314)

    Five authentic TOEFL iBT® tests in ebook format -- from ETS, the makers of the test! These five actual retired TOEFL iBT® test forms contain authentic reading, listening, speaking, and writing questions. Each form includes an Answer Key and complete...

  • e-book

    Quick Service Restaurants, Franchising, and...

    Parsa, H.G.
    (9762646)

    Learn about new strategies to improve service, quality, and profitability for quick service restaurants!Quick Service Restaurants, Franchising, and Multi-Unit Chain Management examines a variety of issues pertaining to quick service restaurants....

  • e-book

    The Service-Dominant Logic of Marketing -...

    Lusch, Robert F.; Vargo, Stephen L.
    (9683756)

    Expanding on the editors' award-winning article 'Evolving to a New Dominant Logic for Marketing,' this book presents a challenging new paradigm for the marketing discipline. This new paradigm is service-oriented, customer-oriented,...

  • e-book

    Living Service - How to deliver the service...

    Mohi Ahmed; Marc Silvester
    (9784267)

    Quality service is crucial in today’s business world and Living Service shows you how to deliver your service efficiently and at a competitive price, by adapting and evolving to your customer needs. Living Service provides an insight into the success...

  • e-book

    Public Service - Callings, Commitments And...

    Holzer,Marc
    (10245619)

    This volume includes perspectives on public service selected from six decades of major public administration journals. Recurring themes include: motivations to enter the public service, positive and negative images of public servants and of...

  • e-book

    Public Service - Callings, Commitments And...

    Holzer,Marc
    (10245757)

    This volume includes perspectives on public service selected from six decades of major public administration journals. Recurring themes include: motivations to enter the public service, positive and negative images of public servants and of...

  • e-book

    Civic Service - What Difference Does it...

    Thomson,Ann Marie; Perry,James L.
    (9694477)

    The concept and practice of civic service is deeply rooted in America's past, present, and future, and has been a featured component of recent presidential agendas. Yet despite ongoing debates about the methods and values of civic service, no recent...

  • e-book

    Customer Service Foundation Level Full...

    Menken,Ivanka
    (9619518)

    Customer Service Foundation Level Full Certification Kit - Complete Skills, Training, and Support Steps to Remarkable Customer Service

  • e-book

    Food Service Management - How to Succeed in...

    Wentz,Bill
    (9680709)

    Many of us have endured a stint in food service, whether it was our first venture into the working world or served as a part-time job strictly for extra income. For the majority of us, there was never any intention of pursuing it as a career. However...

  • e-book

    E-Study Guide for: Management of Human...

    Lewis,Judith; Reviews, Cram101
    (3821501)

    Never Highlight a Book Again! Just the FACTS101 study guides give the student the textbook outlines, highlights, practice quizzes and optional access to the full practice tests for their textbook.

  • E-service

    Tschohl,John
    (460832)

    Comércio eletrônico é um grande negócio - e torna-se maior a cada dia. Os especialistas antecipam que 490 milhões de pessoas em todo mundo terão acesso à Internet até 2002. A até 2004, espera-se que o comérico na Web atinja US$ 184 bilhões. Neste...

  • e-book

    Fire Service Personnel Management

    Edwards,Steven; Reviews, Cram101; CTI Reviews
    (3817784)

    Facts101 is your complete guide to Fire Service Personnel Management. In this book, you will learn topics such as Legal Issues, Job Analysis and Design, Fire Service Recruitment, and Selection for Employment and Promotion plus much more. With key...

  • e-book

    Customer Service for Kids

    Maureen G. Mulvaney
    (9530497)

    MGM, the #1 Rated School Nutrition Speaker and Author, loaded this easy-to-read, emotion-evoking book with practical, proven strategies you can use immediately in your School Cafeteria to create 'Magical Experiences' for Your Customers–The Kids.

  • e-book

    Customer Service Skills for Success

    CTI Reviews
    (9559389)

    Facts101 is your complete guide to Customer Service Skills for Success. In this book, you will learn topics such as Verbal Communication Skills, Nonverbal Communication Skills, Listening to the Customer, and Customer Service and Behavior plus much...

  • e-book

    Customer Service Skills for Success

    CTI Reviews
    (9832496)

    Facts101 is your complete guide to Customer Service Skills for Success. In this book, you will learn topics such as Part Three Building and Maintaining Relationships, plus much more. With key features such as key terms, people and places, Facts101...

Busca por