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Resultados para: hug-your-customers

2 produtos
  • Hug Your Customers

    Mitchell,Jack
    (856764)

    The CEO of two successful independent clothing stores shares the secrets of his family's management approach, which calls for a personal relationship with customers and an emphasis on customer service.

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  • Hug Your Haters - How To Embrace Complaints...

    Baer,Jay
    (9262842)

    'Haters are not your problem. . . . Ignoring them is. Eighty percent of companies say they deliver outstanding customer service, but only 8 percent of their customers agree. This book will help you close that gap by reconfiguring your customer...

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