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26 produtos
  • e-book

    Iso/iec 20000 - Gerenciamento de Serviços de...

    Maria Fiorino Soula,Jose
    (7310715)

    Este livro trata da implementação de processos ITIL® para alcançar os requisitos da norma ISO/IEC 20000 de Gerenciamento de Serviços de Tecnologia da Informação (GSTI). Aborda os temas de Qualidade e Melhoria Contínua de Serviços de TI. Traz a...

  • e-book

    Application of ISO/IEC 17025 Technical...

    Wesley M. Johnson; M.L. Jane Weitzel
    (9795828)

    The book introduces the new concepts of target measurement uncertainty and decision rules and explains how to use them to demonstrate a method is fit-for-purpose. As well, they can be used to set the acceptance criteria for a method validation...

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    IEC Finland

    (ubook-149320)

    Podcast by IEC Finland

    R$ 24,90
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  • e-book

    ISO/IEC 20000 - An Introduction to the global...

    Clifford,David
    (8294225)

    Employing an IT Service Management System (ITSMS) will enable your organisation to identify how to enhance the quality of service you deliver to your customers. The standard for an ITSMS is ISO/IEC 20000. This pocket guide offers an overview of the...

  • e-book

    ISO/Iec 20000 - An Introduction to

    Clifford,David
    (3074321)

    This pocket guide offers an overview of the purpose of the standard and shows how it can be used. Topics covered include qualification programmes, certification schemes and the interrelationship of ISO20000 with other standards, such as ISO27001. The...

  • e-book

    ISO/Iec 38500 - The It Governance Standard

    Calder,Alan
    (2996623)

    ISO/IEC38500 is the international standard for the corporate governance of information and communication technology. The purpose of the standard is to create a framework to ensure that the Board is appropriately involved in the governance of the...

  • e-book

    Equipamentos Eletromédicos: requisitos da...

    Rodrigo P. B. Costa-Félix
    (10279206)

    Este livro foi realizado a partir da elaboração de um curso sobre a série de normas técnicas IEC 60601 organizado pela Sociedade Brasileira de Metrologia (SBM) a pedido da PRODSAUDE, uma rede constituída por iniciativa do Ministério da Ciência,...

  • e-book

    ISO/IEC 20000 - 2011 - A Pocket Guide

    Rovers,Mart
    (9774467)

    This Pocket Guide provides a concise explanation of the nature, content and aim of ISO/IEC 20000-1: 2011 and a short summary of ISO/IEC 20000-2:2012. It brings ISO/IEC20000 Part 1 and Part 2 within reach of a vast international audience by providing...

  • e-book

    ISO/IEC 20000 - 2011 - A Pocket Guide

    Rovers,Mart
    (4992640)

    This Pocket Guide provides a concise explanation of the nature, content and aim of ISO/IEC 20000-1: 2011 and a short summary of ISO/IEC 20000-2:2012. It brings ISO/IEC20000 Part 1 and Part 2 within reach of a vast international audience by providing...

  • e-book

    ISO/IEC 20000-1 - 2011 - A Pocket Guide

    Rovers, Mart
    (4992673)

    This Pocket Guide provides a concise explanation of the nature, content and aim of ISO/IEC 20000-1: 2011. It brings ISO/IEC 20000-1: 2011within reach of a vast international audience by providing the key elements of this important standard in a...

  • e-book

    Implementing the ISO/IEC 27001 - 2013 ISMS...

    Edward Humphreys
    (9531982)

    Authored by an internationally recognized expert in the field, this expanded, timely second edition addresses all the critical information security management issues needed to help businesses protect their valuable assets. Professionals learn how to...

  • e-book

    Programmable Logic Controllers - A Practical...

    Hanssen,Dag H.
    (9304710)

    Widely used across industrial and manufacturing automation, Programmable Logic Controllers (PLCs) perform a broad range of electromechanical tasks with multiple input and output arrangements, designed specifically to cope in severe environmental...

  • e-book

    ISO/IEC 20000 Foundation Complete...

    Menken,Ivanka
    (9513818)

    ISO/IEC 20000 Foundation Complete Certification Kit - Study Guide Book and Online Course - Fourth Edition

  • e-book

    ISO/IEC 20000 Foundation Complete...

    Menken,Ivanka
    (9636639)

    ISO/IEC 20000 Foundation Complete Certification Kit - Study Guide Book and Online Course - Third Edition

  • e-book

    Implementing ISO/IEC 20000 Certification:...

    Bon,Jan Van; Clifford,David
    (3705121)

    ISO/IEC 20000 is the corporate standard for achieving quality within IT Service Management. As individuals achieve success in Service Management frameworks such as ITIL®, many organizations have identified the benefits of making the jump to full...

  • e-book

    Implementing Service Quality Based on ISO/Iec...

    Kunas, Michael
    (3461360)

    This step-by-step management guide will benefit all who have a role in the ISO/IEC 20000 implementation and certification process. Written for companies of any size in any location,

  • e-book

    ISO/IEC 27002 Foundation Complete...

    Menken,Ivanka
    (9510303)

    ISO/IEC 27002 Foundation Complete Certification Kit - Study Guide Book and Online Course

  • e-book

    ISO/IEC 20000 Certification and...

    Menken,Ivanka
    (9836103)

    ISO/IEC 20000 Certification and Implementation Guide - Standard Introduction, Tips for Successful ISO/IEC 20000 Certification, FAQs, Mapping Responsibilities, Terms, Definitions and ISO 20000 Acronyms - Third Edition

  • e-book

    Programmable Logic Controllers - A Practical...

    Hanssen,Dag H.
    (9447840)

    Widely used across industrial and manufacturing automation, Programmable Logic Controllers (PLCs) perform a broad range of electromechanical tasks with multiple input and output arrangements, designed specifically to cope in severe environmental...

  • e-book

    Governance of IT - An executive guide to...

    Alison Holt
    (9848736)

    Directors and government ministers across the world are increasingly being held accountable for failed or sub-standard IT systems. This valuable book helps IT teams and senior executives to create a safe and robust governance framework for their...

  • e-book

    EXIN IT Service Management Foundation based...

    Victoriano Gomez Garrido
    (9569702)

    IT Service Management (ITSM) quality is one of the most important requirements to provide valuable services that add value to the business. The ISO/IEC 20000 standard for the IT Service Management has been able to join together the principles of ISO...

  • e-book

    Functional Safety - A Straightforward Guide...

    Smith,David J.
    (2988219)

    Electrical, electronic or programmable electronic systems increasingly carry out safety functions. These systems protect from potential injury or death and it is becoming increasingly important from a legal aspect, and within the supply chain, that...

  • Short Circuits In Power Systems - A Practical...

    Kasikci,Ismail
    (9957873)

    Reflecting the changes to the all-important short circuit calculations in three-phase power systems according to IEC 60909-0 standard, this new edition of the practical guide retains its proven and unique concept of explanations, calculations and...

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  • e-book

    Safety Critical Systems Handbook: A...

    Smith,David J.; Simpson,Kenneth G. L.
    (3438840)

    Safety Critical Systems Handbook: A Straightfoward Guide to Functional Safety, IEC 61508 (2010 Edition) and Related Standards, Including Process IEC 61511 and Machinery IEC 62061 AND ISO 13849, Third Edition, offers a practical guide to the...

  • Iso/iec 20000 - Gerenciamento de Serviços de...

    Maria Fiorino Soula,Jose
    (4844088)

    Este livro trata da implementação de processos ITIL® para alcançar os requisitos da norma ISO/IEC 20000 de Gerenciamento de Serviços de Tecnologia da Informação (GSTI). Aborda os temas de Qualidade e Melhoria Contínua de Serviços de TI. Traz a...

    Produto indisponível

  • Programming Industrial Control Systems Using...

    Lewis,Robert; LEWIS, ROBERT
    (528084)

    Programming Industrial Control Systems Using Iec 1131-3

    Produto indisponível

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