Artboard 33 Artboard 16 Artboard 18 Artboard 15 Artboard 21 Artboard 1 Artboard 2 Artboard 5 Artboard 45 Artboard 45 Artboard 22 Artboard 9 Artboard 23 Artboard 17? Artboard 28 Artboard 43 Artboard 49 Artboard 47 Artboard 38 Artboard 32 Artboard 8 Artboard 22 Artboard 5 Artboard 25 Artboard 1 Artboard 42 Artboard 11 Artboard 41 Artboard 13 Artboard 23 Artboard 10 Artboard 4 Artboard 9 Artboard 20 Artboard 6 Artboard 11 Artboard 7 Artboard 3 Artboard 3 Artboard 12 Artboard 25 Artboard 34 Artboard 39 Artboard 24 Artboard 13 Artboard 19 Artboard 7 Artboard 24 Artboard 31 Artboard 4 Artboard 14 Artboard 27 Artboard 30 Artboard 36 Artboard 44 Artboard 12 Artboard 17 Artboard 17 Artboard 6 Artboard 27 Artboard 19 Artboard 30 Artboard 29 Artboard 29 Artboard 26 Artboard 18 Artboard 2 Artboard 20 Artboard 35 Artboard 15 Artboard 14 Artboard 48 Artboard 50 Artboard 26 Artboard 16 Artboard 40 Artboard 21 Artboard 29 Artboard 10 Artboard 37 Artboard 3 Artboard 3 Artboard 46 Artboard 8

Resultados para: iso iec 20000

9 produtos
  • e-book

    ISO/IEC 20000 Foundation Complete...

    (9513818)

    ISO/IEC 20000 Foundation Complete Certification Kit - Study Guide Book and Online Course - Fourth Edition

  • e-book

    Iso/iec 20000 - Gerenciamento de Serviços de...

    Maria Fiorino Soula, Jose
    (7310715)

    Este livro trata da implementação de processos ITIL® para alcançar os requisitos da norma ISO/IEC 20000 de Gerenciamento de Serviços de Tecnologia da Informação (GSTI). Aborda os temas de Qualidade e Melhoria Contínua de Serviços de TI. Traz a...

  • e-book

    ISO/IEC 20000 - 2011 - A Pocket Guide

    Rovers, Mart
    (9774467)

    This Pocket Guide provides a concise explanation of the nature, content and aim of ISO/IEC 20000-1: 2011 and a short summary of ISO/IEC 20000-2:2012. It brings ISO/IEC20000 Part 1 and Part 2 within reach of a vast international audience by providing...

  • e-book

    ISO/IEC 20000 Foundation Complete...

    Menken, Ivanka
    (9636639)

    ISO/IEC 20000 Foundation Complete Certification Kit - Study Guide Book and Online Course - Third Edition

  • e-book

    ISO/IEC 20000 - An Introduction to the global...

    Clifford, David
    (8294225)

    Employing an IT Service Management System (ITSMS) will enable your organisation to identify how to enhance the quality of service you deliver to your customers. The standard for an ITSMS is ISO/IEC 20000. This pocket guide offers an overview of the...

  • e-book

    ISO/IEC 20000 - 2011 - A Pocket Guide

    (4992640)

    This Pocket Guide provides a concise explanation of the nature, content and aim of ISO/IEC 20000-1: 2011 and a short summary of ISO/IEC 20000-2:2012. It brings ISO/IEC20000 Part 1 and Part 2 within reach of a vast international audience by providing...

  • e-book

    Implementing Service Quality Based on ISO/Iec...

    Kunas, Michael
    (3461360)

    This step-by-step management guide will benefit all who have a role in the ISO/IEC 20000 implementation and certification process. Written for companies of any size in any location,

  • e-book

    EXIN IT Service Management Foundation based...

    Victoriano Gomez Garrido
    (9569702)

    IT Service Management (ITSM) quality is one of the most important requirements to provide valuable services that add value to the business. The ISO/IEC 20000 standard for the IT Service Management has been able to join together the principles of ISO...

  • Iso/iec 20000 - Gerenciamento de Serviços de...

    Maria Fiorino Soula,Jose
    (4844088)

    Este livro trata da implementação de processos ITIL® para alcançar os requisitos da norma ISO/IEC 20000 de Gerenciamento de Serviços de Tecnologia da Informação (GSTI). Aborda os temas de Qualidade e Melhoria Contínua de Serviços de TI. Traz a...

    Produto indisponível

Busca por