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Resultados para: livros de crm

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42 produtos
  • Crm - Sucessos e Insucessos

    Mazza,Marcos Fabio
    (2650740)

    CRM nesta última década tem sido alvo de muitas discussões e controvérsias e até causado grandes prejuízos a grandes empresas que resolveram utilizar esta estratégia como “salvação” no acesso ao mercado consumidor. Algumas pesquisas indicam que...

  • audio livro

    VIPorbit CRM and Contact Management Audio...

    (ubook-120510)

    VIPorbit is the only full-featured mobile contact manager designed for managing business relationships on the iPhone. From the co-inventor of ACT!, it provides business professionals with an affordable, easy-to-use anytime, anywhere solution that...

    R$ 24,90
    (Assinatura Mensal com Conteúdo Ilimitado)
  • Oracle CRM On Demand Deployment Guide

    Saenger,Jeff; Koehler,Tim; Peters,Louis
    (9961625)

    Master Oracle CRM On Demand Foster long-term customer relationships and accelerate productivity using the proven strategies and best practices in this Oracle Press guide. Oracle CRM On Demand Deployment Guide shows how to set up, customize, and...

    sob encomenda
  • e-book

    Oracle CRM On Demand Dashboards

    Lairson, Michael D.
    (3137952)

    Design and Deliver Oracle CRM On Demand DashboardsCreate custom, interactive dashboards to deliver actionable business intelligence directly to end users with help from this Oracle Press guide. Oracle CRM On Demand Dashboards provides comprehensive...

  • e-book

    Oracle CRM On Demand Combined Analyses

    Lairson, Michael D.
    (3165654)

    Master the Combined Analysis Tools in Oracle CRM on DemandDrive better decision-making across your enterprise using the reporting and analysis techniques in this Oracle Press guide. Through clear explanations and detailed case studies, Oracle CRM on...

  • Connected Crm Implementing A Data-Driven,...

    Williams,David; Williams,David
    (9235948)

    Praise for 'Connected CRM' 'Many books explore the subject of CRM. In this book the 'm' is for Marketing and David's seasoned perspective indeed makes it a capital 'M.' Taking core direct response marketing techniques and moving beyond the simple use...

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  • e-book

    Oracle CRM On Demand Reporting

    Lairson,Michael D.
    (8035805)

    Your One-Stop Guide to Oracle CRM On Demand ReportingPlan, build, and distribute data-rich business intelligence reports with ease. Oracle CRM On Demand Reporting details the entire report-building process and explains how to use the powerful...

  • audio livro

    CRM Rocks

    (ubook-169759)

    The Dynamics CRM Talk Show

    R$ 24,90
    (Assinatura Mensal com Conteúdo Ilimitado)
  • audio livro

    CRM Talk

    (ubook-171571)

    Analysis of the latest CRM industry news. Discussions about CRM best practices and how to succeed with CRM.

    R$ 24,90
    (Assinatura Mensal com Conteúdo Ilimitado)
  • e-book

    Implementing CRM, From Technology to...

    CTI Reviews
    (9842598)

    Facts101 is your complete guide to Implementing CRM, From Technology to Knowledge. In this book, you will learn topics such as as those in your book plus much more. With key features such as key terms, people and places, Facts101 gives you all the...

  • e-book

    Oracle CRM On Demand Embedded Analytics

    Lairson, Michael D.
    (7392317)

    Link and Embed Oracle CRM On Demand ReportsIntegrate business intelligence directly into day-to-day business processes by presenting analytic reports to end users in applications. Oracle CRM On Demand Embedded Analytics shows you how to link and...

  • Building Dynamics Crm 2015 Dashboards With...

    Ivie,Steve
    (9209249)

    Create Dynamics CRM reports using Power BI for Office 365 and Power BI DesignerDiscover best practices to build and deploy these dashboards to Power BI sites and Dynamics CRM 2015Learn how to extend dashboard to mobile iPad and Surface Power BI apps

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  • e-book

    Handbook of CRM - Achieving Excellence in...

    Payne,Adrian
    (2988215)

    Customer Relationship Management is a holistic strategic approach to managing customer relationships to increase shareholder value, and this major Handbook of CRM gives complete coverage of the key concepts in this vital field. It is about achieving...

  • audio livro

    CRM Audio -- The Microsoft Dynamics CRM...

    (ubook-123987)

    In this rountable style podcast, Joel Lindstrom, George Doubinski, and Shawn Tabor discuss all things Dynamics CRM. We discuss whats new, as well as best practices to get more out of your Dynamics CRM deployment.

    R$ 24,90
    (Assinatura Mensal com Conteúdo Ilimitado)
  • Winning With Data - Crm And Analytics For The...

    Green,Fiona
    (10273130)

    For many years, sports rights owners have had an 'if you build it, they will come' attitude, suggesting they take their fans for granted. Combined with advances in broadcasting quality, digital marketing, and social media, this has resulted in...

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  • audio livro

    CRM Conversations

    (ubook-166915)

    CRM is a worldwide organization committed to starting and sustaining movements of committed followers of Jesus. We seek spiritual depth and innovative strategies that pioneer new ground among the unreached and unchurched, bring transformation among...

    R$ 24,90
    (Assinatura Mensal com Conteúdo Ilimitado)
  • e-book

    Handbook of CRM

    PAYNE , ADRIAN
    (4933045)

    Customer Relationship Management is a holistic strategic approach to managing customer relationships to increase shareholder value, and this majorHandbook of CRM gives complete coverage of the key concepts in this vital field. It is about achieving a...

  • e-book

    27 Ways to CRM Return on Investment

    Hitt,Justin
    (2967640)

    Discover a simple and easy guide to recover your CRM application investment. Learn 27 ways to generate money, reduce costs, and get closer to your customers with CRM. Includes step-by-step implementation guidelines to help break even in your customer...

  • e-book

    CRM at the Speed of Light, Fourth Edition

    Greenberg, Paul
    (7391503)

    Social CRM is critical to business success in today'apos;s hyper-connected environment. Customers'apos; expectations are so great and their demands so empowered that a Social CRM strategy must be built around collaboration and customers engagement,...

  • Culture, Environment, and Crm

    Kern, Tony
    (661773)

    Expert authors demonstrate the topic using pilot drawn from an FAA/NASA sponsored database. A post-mortem of real-life, real-pilot accidents are examined to explain what went wrong and why. An action agenda is drawn of preventive techniques pilots...

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  • e-book

    Crm Book of Secrets - 16 Things You Need to...

    George Holcomb
    (9451615)

    In this ebook, you'll find helpful tips on CRM and what it has done for consumers, how to implement CRM in your company, the benefit of implementing CRM, little known secrets for fixing the flaws of CRMs and much more.GRAB A COPY TODAY!

  • Celso Ricardo de Moraes - A Trajetória...

    Awad,Elis
    (4952159)

    As mãos que empreendem e investem na compra de marcas e empresas, constroem, transmitem energia e carinho, são as mesmas mãos que compõem músicas maravilhosas sobre amor, família, amigos, vida, sonhos e realizações. Essas mesmas mãos deslizam pelo...

  • e-book

    16 Important Tips About Crm You Can'apos;t...

    Pierre Wilson
    (9810935)

    If you think its time you take a customer focused view point with your company and you would like to implement a Customer Relations Management strategy with your workplace, it is probably a good idea. It is easy to do and you are sure to notice...

  • e-book

    Building Data Mining Applications for CRM

    Smith, Stephen; Berson, Alex; Kurt Thearling
    (9852789)

    How data mining delivers a powerful competitive advantage! Are you fully harnessing the power of information to support management and marketing decisions? You will, with this one-stop guide to choosing the right tools and technologies for a...

  • e-book

    Enhancing Enterprise Intelligence -...

    Kale,Vivek
    (9512648)

    Enhancing Enterprise Intelligence: Leveraging ERP, CRM, SCM, PLM, BPM, and BI takes a fresh look at the benefits of enterprise systems (ES), focusing on the fact that ES collectively contribute to enhancing the intelligence quotient of an enterprise....

  • e-book

    Enhancing Enterprise Intelligence -...

    Kale, Vivek
    (9641000)

    Enhancing Enterprise Intelligence: Leveraging ERP, CRM, SCM, PLM, BPM, and BI takes a fresh look at the benefits of enterprise systems (ES), focusing on the fact that ES collectively contribute to enhancing the intelligence quotient of an enterprise....

  • e-book

    Ansätze der neuen Institutionenökonomik und...

    Müller-Hopf,Jens
    (5075815)

    Studienarbeit aus dem Jahr 2002 im Fachbereich BWL - Marketing, Unternehmenskommunikation, CRM, Marktforschung, Social Media, Note: 1,7, Universität Kassel (Marketing), Veranstaltung: Theorie und Praxis des Relationship Marketing, Sprache: Deutsch,...

  • e-book

    Building Safe Systems in Aviation - A CRM...

    (9433460)

    Building Safe Systems in Aviation provides a single source for those who need to progress beyond current models of Crew Resource Management (CRM) to developing safe systems in critical industries. Although the primary focus is on airline pilots, the...

  • e-book

    Building Safe Systems in Aviation - A CRM...

    MacLeod, Norman
    (9434617)

    Building Safe Systems in Aviation provides a single source for those who need to progress beyond current models of Crew Resource Management (CRM) to developing safe systems in critical industries. Although the primary focus is on airline pilots, the...

  • e-book

    Controlling Pilot Error - Culture,...

    Tony T. Kern
    (9697252)

    Expert authors demonstrate the topic using pilot drawn from an FAA/NASA sponsored database. A post-mortem of real-life, real-pilot accidents are examined to explain what went wrong and why. An action agenda is drawn of preventive techniques pilots...

  • e-book

    How to Finance Energy Management Projects;...

    P.E. C.E.M. Albert Thumann; Ph.D. C.E.M. CRM Eric A. Woodroof
    (9613007)

    The landscape for implementing energy efficiency projects is rapidly changing, and the need for energy project financing has never been greater. The purpose of this book is to examine the key factors which typically lead to success when structuring...

  • Os 100 Erros do Crm: Mitos, Mentiras e...

    Reinares,Pedro
    (1915097)

    'Os 100 Erros do CRM - Mitos, Mentiras e Verdades' apresenta uma visão pragmática e inovadora das relações existentes entre as teorias, os princípios fundamentais e as estratégias do marketing de relacionamento e sua conseqüente aplicação prática....

    Produto indisponível

  • Guia de Implementação de Marketing de...

    Madruga,Roberto

    (1)

    (3091430)

    Este livro vem suprir a carência de publicações em língua portuguesa a respeito do tema gestão do relacionamento com clientes. Portanto, é uma obra inédita no Brasil por unir o Customer Relationship Management (CRM) ao marketing de relacionamento. O...

    Produto indisponível

  • Customer Relationship Management ( Crm )

    Zenone,Luiz Claudio
    (1976631)

    A famosa 'arte de manter o cliente satisfeito' está fazendo com que as empresas modifiquem totalmente o relacionamento com seus clientes, fornecedores, parceiros, formadores de opinião e acionistas, a fim de atender as expectativas de cada um desses...

    Produto indisponível

  • Crm Series Marketing 1to1

    Group,Peppers And Rogers
    (456882)

    Mais importante que os passos de implementação do CRM, o processo de conversão em uma empresa realmente 1to1 passa pelo repensar das mais básicas filosofias de como fazer negócios, como superar posturas dos gerentes e dos funcionários e,...

    Produto indisponível

  • Guia de Implementação de Marketing de...

    Madruga,Roberto
    (158684)

    Este livro vem suprir a carência de publicações em língua portuguesa a respeito do tema gestão do relacionamento com clientes. Portanto, é uma obra inédita no Brasil por unir o Customer Relationship Management (CRM) ao marketing de relacionamento. O...

    Produto indisponível

  • Crm & E Business

    Oliveira,Wilson Jose de
    (2552442)

    Crm & E Business

    Produto indisponível

  • The Crm Handbook

    Dyche,Jill
    (573015)

    The Crm Handbook

    Produto indisponível

  • Crm - Teoria, Prática e Ferramentas

    Quadros,Moacir
    (3364091)

     Ao longo dos últimos anos, a Gestão de Relacionamento com Clientes (CRM) popularizou-se nas organizações como estratégia para captação e fidelização de Clientes. Em áreas como a comercial, marketing ou pós-venda, encontramos terreno fértil para a...

    Produto indisponível

  • Crm Handbook

    PAYNE; PAYNE
    (946329)

    Crm Handbook

    Produto indisponível

  • Crm - Customer Relationship Management

    Brown,Stanley A.
    (455277)

    Este livro detalha o que é preciso para conquistar a eficiência no gerenciamento do relacionamento com o cliente. Veja:- O que é CRM e como você pode empregá-lo para uma vantagem competitiva.- Tendências e ações recomendáveis para a liderança em...

    Produto indisponível

  • Professional Microsoft Dynamics Crm 4.0

    Singh,Rituraj; Chanda,Sandeep; Gholap,Amol; Shah,Naitik; Singh,Shweta
    (9209327)

    'Professional Microsoft Dynamics CRM 4.0' explains development techniques using Microsoft Dynamics CRM 4.0 through real world problems and their applied solutions. This book enables readers to learn the MSCRM 4.0 functional aspects and start...

    Produto indisponível

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